About Us

The CX Directory is an extension of CX Central - Australia's most visited source of information and resources for contact centres and customer experience professionals. 

For over 8 years we've been helping to fill a gap in providing high-quality content without all the sales pitches to senior executives through to frontline agents looking to learn more about the call centre and customer experience industry. 

As well as building a loyal base, we've also established a leading position on Google for a large number of call centre and CX related search terms that also continues to drive high-quality traffic to our website.

Our simple aim is to help people find solutions to their challenges and in many instances, people are looking for suppliers they can directly engage to help them with their problems. Our CX Business Directory is designed to make it quick and easy for people to find suppliers that can provide solutions to the challenges they are facing. 

Whether its the need for a consultant, some new technology, an outsourcer, trainer and more - we have designed our CX Directory to make it easy to find all the suppliers in one handy location. No email or contact details required, no referral fees etc - just a list of the current suppliers to enable customers to reach out directly to those suppliers that appeal to them.