Contact Centre Health & Wellbeing
Improving your contact centre health and wellbeing
Finding and retaining contact centre talent in Australia has always been an issue from when the industry first started. Thankfully though, the effort and application into ensuring our employee are actively engaged has never been stronger.
Why? Engaged employees are more productive, are less likely to leave and there is a link to happy employees equaling happy customers.
So what's the best way to look after your employees and keep them engaged?
From workplace massages, ensuring they are safe at all times (yes even in an office when incorrect posture, poor headsets etc can lead to longer-term issues) or ensuring there is fresh fruit or healthy snack options available at all times there are lot's of suppliers here to help.