Auscontact Association

Name: Auscontact Association
Address: Suite 301, 55 Chandos Street St Leonards NSW 2065
Telephone: (+61) 2990 661 63

The Auscontact Association is the united voice for the contact centre industry in Australia, connecting people, industries and organisations, locally and globally, to deliver excellence in customer contact experience.

Fast Facts:

We are the united voice of the Australian contact centre industry

We engage, educate and empower our Members to deliver excellence in customer contact experience.

Our awards program is the pinnacle of excellence in the Australian contact centre industry

Primary Address: Suite 301, 55 Chandos Street St Leonards NSW 2065

Phone Number: (+61) 2990 661 63

Website: https://www.auscontact.com.au

Industry Services / Industry Associations / Auscontact Association

Auscontact Membership Benefits

Member Rates: Auscontact Members enjoy discounts of between 10% to 50% on all events, learning and professional development.
National Awards: Members are eligible to enter the Auscontact awards. As the pre-eminent awards in the industry, Auscontact identifies and recognises exceptional performance across multiple categories covering both individuals and centres. Commenced in 1995; and now re-named with the new association the National Awards are the longest running awards of their kind internationally.
Exclusive Members Online Forum: Connect with peers, access up to date and relevant information on the customer contact centre industry.
Events: Members have the opportunity to participate in up to 100 events held throughout Australia each year. Events focus on personal and professional development, thought leadership, career development and industry networking. Click here to review our current events.
Research and Industry Reports and Data: A single source for the latest national and international industry surveys and benchmarking reports at discounted rates.
Support: Advice and assistance to Members on issues and topics relating to the customer contact centre industry.
Connectivity: Auscontact provides professionals across multiple industry verticals with an environment that facilitates the exchange of ideas, thought leadership and the ability to interact and network with peers and leaders at a local, national and international level.
Member Contributions: Voting rights at Auscontact National Annual General meetings. Opportunity to represent your peers as a State Committee or Board Member.
Contact Centre Suppliers: Access to information on the latest industry products, services and solutions through our comprehensive vendor network.