We partner with you to bring your customer and digital vision to life.
Our team have decades of experience transforming service operations, customer experience and delivering solutions that achieve your business objectives.
Use our experience to fast track your results. We specialise in tangible action plans and outcomes that will achieve the results and of course a return on investment.
Contacts us to see how we can help you.
Consultants / Customer Science
Customer Science is a leading Customer Experience Consulting and Transformation company with a presence in Sydney, Victoria and Perth, Australia and with customers all over Australia.
We use our experience and proven techniques to drive business outcomes such as employee engagement, increased customer satisfaction and of course increased revenue. Our pragmatic approach delivering tangible outcomes is what sets us apart from others in the industry. We build close relationships with our clients which often span multi-engagement transformation programs.
We specialise in a number of areas such as:
Strategy, Advisory, UX Design, Rapid Prototyping & Testing
Technology Advisory & Implementation
Robotic Process Automation, Internet of Things, Project Management & Continuous Improvement Solutions, Channel Tools (telephony, chat, messaging)
CX Enablement Solutions
Technology Consulting (insourcing, outsourcing, technology strategy and implementation), Virtual CIO Advisory, Virtual CFO Advisory
CX Consulting Solutions & Advisory
Strategy, Customer Research & Insights, Service Design, Call Centre Health Checks, Staff Training & Development
Primary Office Address: Level 18, 323 Castlereagh Street, Haymarket NSW, Australia
Office Address 2: Level 23, HWT Tower, 40 City Road, Southbank VIC, Australia
Office Address 3: 45 St Georges Terrace, Perth WA, Australia