At Probe, we deliver exceptional customer experiences and market-leading digital transformation.
A leading customer experience organisation, Probe design and deploy solutions anchored around the delivery of exceptional customer experiences through Customer Management, Consulting and Intelligent Automation businesses.
A market-leading digital transformation practice that specialises in user experience design, customer journey mapping, workforce optimisation, data analytics, automation and more.
Probe Group employs 15,300+ team members across the Pacific, Asia and North America.
Probe Group has 41+ years of experience in the industry.
Probe Group is one of the most awarded providers in the industry with 16 awards won to date.
Tags: Customer Care/Customer Support Lead Generation Services Credit Management / Debt Collectors Telephone Surveys & outbound calls Overflow Solutions Provides offshore options Call Centre Outsourcers in Melbourne Business Continuity Solutions Customer Engagement Solutions
Call Centre Outsourcing / Australia / PROBE Group
Probe Group design and deploy solutions anchored around the delivery of exceptional customer experiences through our Customer Management, Consulting and Intelligent Automation businesses.
Our global footprint includes sites located in the Pacific, Asia and North America. These locations are strategically chosen around the globe in order to offer our clients the best fit for their needs.
As well as working with a number of Federal, State and Local Government departments, Probe Group service a number of industries including:
Our solutions range from customer experience management, and credit and collections to intelligent automation and consulting.
Our success is built on a passionate commitment to our customers and to our employees, ensuring we have the best resources, technology and processes to fulfil our vision.
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