Unity4 is the leading call centre outsourcer/BPO that using 100% at-home, New Zealand resident, agent workforce providing greater flexibility and lower costs.
Unity4 recognised the operational weakness embedded in the very design of traditional bricks and mortar contact operations. We realised that the conventional contact centres were inherently flawed, and a new direction was required to satisfy the consumers need for quality conversations.
Unity4 Agents work across many market verticals and has over 20 years of experience deploying New Zealand locals supporting Government, Commercial and Not For Profit clients.
Customer Service & Experience
Cohort Customer Targetting
Fundraising & Donor Management
Proactive Telephone Sales
SMS, Email & Social