Directory Listing: SMAART Recruitment


At SMAART we pride ourselves on our ability to attract talented candidates that our clients may find hard to reach. We cast a wide net into the marketplace and employ a variety of innovative sourcing tools to provide the very best Contact Centre Management and Agent talent for your organisation.

Winning the prestigious 2019 RCSA Excellence in Candidate Care and being Finalists in the Seek SARA Awards for Best Medium Recruitment Agency and Most Innovative Agency has amplified our brand and helps us attract the most talented people in the marketplace.

We work closely with the Contact Centre industry and we are members of the Auscontact Association. We publish the Contact Centre Best Practice Report which provides unique insights into the operations of over 100 contact centres in Australia. We also run a mentoring program specifically for the development of future contact Centre leaders.

One of our greatest strengths is our ability to work together. Our team of 26 consultants collaborate closely to share and understand talent which in turn provides the very best outcomes for the candidate and our clients. So come to SMAART and discover best practice recruitment at competitive rates making it easy for you to use our services.

Fast Facts

Specialists in Contact Centre recruitment

Key networks in national contact centre management

Experts in group assessment and volume recruitment

Address Information

Primary Office Address: Level 2, 385 Little Lonsdale Street, Melbourne 3000

Office Address 2: Level 1, 156 Drummond Street, Oakleigh 3166

Office Address 3: 15/1 Castlereagh Street, Sydney, 2000 NSW,

Office Address 4: 310 Edward Street, Brisbane 4000

Office Address 4: Level 3, 12 Pirie Street, Adelaide 5000

Like to learn more? Please contact

Name: James Witcombe

Job Title: Associate Director

Email Address:

Contact Number: 0386374444

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