Premier Contact Point helps you deliver the ultimate customer experience with our class-leading multi-channel, cloud customer contact solution.
For over 30 years, Premier Technologies has provided thought leadership and real value to customers through a focus on the automation and delivery of customer interactions.
Over that time, Premier has built its place as the market leader in cloud-based customer contact and secure payments technologies in Australia and overseas.
Primary Address: Level 16/501 Swanston Street, Melbourne VIC 3000
Phone Number: (+61) 1300 85 8483
Tags: Call Recording CCaaS (Contact Centre as a Service) Cloud Based Call Centre Software Call Centre IVR Multi-channel capability PCI DSS Remote/Home Agent Capability Call Centre Dashboards Outbound Dialler Skills Based Routing
Technology / Contact Centre Technology / Premier Technologies
Your Premier Contact Point solution will be fully scoped and configured by our customer contact professionals.
Features of the platform include:
And unlike others, once your solution is up and running we don’t just hand you over to an online knowledge base. Following hand over, our team is available with class-leading support as your staff get used to the many benefits of the new platform.
In addition to our thorough onboarding process, we continue to provide both technical and functional help and support via phone and email.
Deliver the ultimate customer experience with our class leading, cloud-based platform
Beautiful, powerful, and highly configurable dashboards and reports
Rapid setup and ongoing support with our expert, Australian-based team
Primary Office Address: Level 16/501 Swanston Street, Melbourne VIC 3000
Office Address 2: Level 24/1 Market Street, Sydney NSW 2000
Office Address 3: Level 4/87 Wickham Terrace, Brisbane QLD 4000