Directory Listing: Arkis
Arkis
Arkis is a cloud-based Agent Optimization suite of solutions that enables the contact centre to focus on behaviours that lead to better results. Features include Dashboard Reporting, Learning Management, One-on-One coaching, and Knowledge Management.
Reduce time to competency, measure agents' KPI performance goals across multiple systems, provide fast access to knowledge articles while on call.
Phone Number: +61 3 9344 1544
Website: https://www.arkis.io
Technology / Knowledge Management / Arkis