Panviva enables call centre agents to quickly and accurately navigate and coordinate multiple applications to improve CX, compliance and efficiency.
Knowledge is your organization's most valuable asset - policies to plans, systems to solutions and everything in between.
When employees have easy access to connect, collaborate and share company knowledge it helps not only employee productivity but overall business costs. In fact, 74% of organizations estimate that effective knowledge management disciplines increase company productivity by 10-40%.
In short, an effective knowledge management system allows the access and ability to collaborate on internal company information easily.
Home grown (started in Melbourne in (1996)
Easy to deploy and highly scalable
Suported by a great team of people