If you work in the call centre, customer service, customer experience, market research or sales industries, there are a number of unions that can provide specialist support for you.
In general, unions are there to ensure that workers are safe, healthy and productive.
They can provide support with a range of topics including:
You may also want to refer to our article about Australian Call Centre Salaries and Industry Awards that outlines out a range of minimum standards and conditions for Australian Workers, or visit the Fair Work Commission's website.
For tips on how to set yourself up for a successful call centre career visit the Australian Customer Experience Professionals Association (ACXPA)
Most unions charge a membership fee in return for their services.