Building your contact centre infrastructure
To have an effective contact centre or customer service operation you need to have the right contact centre infrastructure in place.
From having a PBX, SIP trunks, Hosted PBX, Private IP networks, fast and reliable internet, customer conferencing technology or enabling your agents to print information or activate a supply chain, there is a range of components you will need for success.
The suppliers below all have experience in working in, supplying and servicing customer service and contact centre infrastructure technology. If you are looking for different contact centre technology like cloud contact centres, IVRs CCaaS providers etc click here to search contact centre technology vendors>
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