Recruitment Providers for Leadership roles

Recruitment Agencies for Call Centre Leaders

The modern call centre leader requires a specialised skillset including people skills, technical skills, conflict resolution, IT, finance and more. Whether it's a team leader role or someone to head up the entire centre, finding the right person is crucial for success.

Common titles used can be contact centre manager, call centre manager, group manager - customer service, call centre supervisor, customer engagement managers and so on. 

The list below features recruitment agencies that have specialist skills in recruiting leaders in the call centre and customer experience industry.

You'll also find a heap of free resources on our CX Central website including how to lead in a contact centre, upcoming training events and conferences along with some great articles from leading industry experts.