Overview

The Avaya Experience Platform turns moments with customers into business momentum.  We make it easier to deliver memorable experiences across all channels and devices, at all times, by empowering employees to respond faster, with greater insight, while engaging and satisfying the needs of customers.  

We enable "Easy and Effortless Experiences":  With Avaya, customers can connect with your business how, when, and where they want.  Employees also have everything they need to serve customers  – no barriers or siloes – with synchronized, optimized workflows.  

We enable you to deliver "Personalized Outcomes":  Tailored and orchestrated experiences deliver exactly what is needed, when it is needed.  

Shift the customer experience from "transactions" to "transformations" with AI-driven knowledge and insights to deliver "wow" moments that are unexpected and appreciated.  Deliver what the customer needs, before they even have to ask for it!

Avaya receives recognition for innovation, service, and leadership from industry analysts and influencers, from our partners, and most importantly, from our customers. See some of our achievements below. Read more about our awards https://www.avaya.com/en/awards/


Talk to a sales specialist immediately

If you'd like to speak to someone directly from Avaya, please reach out to their nominated contact below:

Michelle Sheehan

Marketing Director, ASEAN, Pacific, Japan, Korea and Greater China

sheehanm@avaya.com

+6129352... Show phone number

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