How to Claim your Business

If your business is already appearing on the ACXPA Supplier Directory with an orange ‘How to claim your business’ button like the example below, this page will guide you on how to claim your listing so you can add details that will assist you in building brand awareness and generating leads.

An example of how your business would appear in the directory.


1. Find your Business Listing

Find the listing you want to claim in the ACXPA Supplier Directory and click the orange ‘How to claim this business >’ button                  

2. Register your details

Register a free Supplier account with us and you'll be able to add multiple listings, edit your listings and view your analytics dashboard at any time.            

3. Select the listing level

Choose the directory listing level that is best suited to your business objectives and start receiving highly targeted leads!

Frequently Asked Questions:

How do I find my business on the ACXPA Supplier Directory? 

It's easy! Just go to the home page and type your business name into the keyword field or just look in the category you think your business should be listed in.

I can't see my business listed, so how do I claim it?

You don't need to claim your business to add it to the directory. If you do not see your business, you can simply purchase a new listing to add your business. 

What’s the process of claiming my listing?

If you don't already have an account with us, simply navigate to the listing you want to claim on the ACXPA Supplier Directory and click the orange ‘How to claim your business >' button. 

Register your details with us, and then you can simply select purchase the level you'd like your listing to appear at (check prices here).

If you do already have an account, you won't need to create an account, you can select your listing and then purchase any level you'd like. 

How much does it cost to claim my listing?

We offer four different directory levels starting at just $147 AUD per year ex GST, making it one of the most cost-effective ways you'll find to promote your business directly to your target market! 

When you consider that Google Adwords can cost you over $100 per click, a listing in our directory starts at just $12.25 per month, making it one of the easiest and most cost-effective marketing decisions you'll make!

 View the available directory level options >

You also have the option to purchase a vendor membership with the Australian Customer Experience Professionals Association (ACXPA) that includes a listing in this directory. 

ACXPA Vendor Members can save up to 52% off directory listings, so it can be a great way to save some money and also benefit from a whole host of other features to help you promote your business.

Learn more about ACXPA Vendor Memberships >

Why is my business already listed in your directory?

As an industry service, we've tried to list every business to help customers find potential suppliers whether we make any money out of it or not. You know, being a good corporate citizen and all that!

Whilst we do our best, it's never 100% accurate as new businesses come and go all the time however, even if your business isn't listed, it's quick and easy to add a new listing 

Can anyone claim a listing?

If they are from your business or working for your business yes.  If we can't validate the association to your business then no! 

If you believe someone else has unlawfully claimed your business, please contact us.

Can I claim more than one listing?

Yes, it's common to have a business listed in more than one category.

If this applies to you, yes, you can claim them all as long as you are the rightful owner.

Once you've registered an account with us, its easy to just repeat the claim listing process for each individual listing you would like to claim.     

Still have questions? 

Contact our support team on +61 3 9492 2781 Monday to Friday 8:30 am to 5:30 pm AEDT/AEST (Melbourne, Australia) Monday to Friday or send us a message anytime >