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What is the ACXPA Supplier Directory?

The ACXPA Supplier Directory is the official industry directory of the Australian Customer Experience Professionals Association (ACXPA). It connects organisations with trusted suppliers across customer experience, contact centres and digital services.

We built it to make finding credible partners simpler and faster, with profiles that tell you what matters and clear next steps when you’re ready.

  • Find credible suppliers who understand CX and contact centres
  • Compare options quickly and transparently
  • Support better service, efficiency and profitability

Why the ACXPA Supplier Directory works

For buyers

  • ✔No hidden fees — no commissions or spam listings.
  • ✔Verified suppliers — industry-relevant, not random ads.
  • ✔Search that makes sense — category, location or exact service.
  • ✔Direct contact — rich profiles and clear next steps.

For vendors

  • ✔Qualified intent — buyers actively looking for CX solutions.
  • ✔Placement that counts — levels for visibility as you grow.
  • ✔Proof, not fluff — space for outcomes, media and downloads.
  • ✔No bogus reviews — transparent and credible.

How the directory works

1

Search smart

Filter by category, location or the exact service you need.

2

Compare profiles

See descriptions, outcomes, media, downloads and contact options.

3

Connect directly

Start conversations or shortlist suppliers for an RFI/RFQ.

Start searching for suppliers

Choose a level that fits your growth

Vendors: pick the visibility you need. Every listing puts you in front of CX and contact-centre buyers, with clear contact options, rich profiles and space for proof.

Launch Entry
  • Logo, website, address and 2 search tags
  • 300-character description
  • Solid visibility for getting started
See inclusions
Growth Enhanced
  • Phone number + 5 search tags
  • Priority placement over Launch
  • Space for benefits and social proof
See inclusions
Accelerate Maximum visibility
  • Top placement with rich media options
  • Room for lead magnets and downloads
  • Best for owning a category
See inclusions
Best value

Get more than a listing with ACXPA Vendor Membership

An ACXPA Vendor Membership is built for suppliers who want visibility plus influence — more than a listing, it’s a presence in the ACXPA network to help improve brand awareness, community standing, and authority with CX and contact centre decision-makers.

From enhanced directory placement and content publishing opportunities to access to industry roundtables and events, Vendor Membership ensures your business is seen, trusted, and part of the conversations that shape the industry.

  • Two Accelerate-level Supplier Directory listings so you appear in two categories with full profile features (images, videos, brochures, downloads).
  • Two ACXPA Individual Memberships for your team.
  • Promote your events on the Industry Events Calendar.
  • Publish articles on ACXPA and be considered for events and panels.
  • Access the Members Directory and private groups for direct connections.
  • Exclusive insights, including the monthly Australian Call Centre Rankings.
  • Analytics dashboard, SEO backlinks and direct enquiries via your profiles.
  • Invoice or card payments. Listings go live on purchase.

From $997 ex GST / year

Join as a Vendor Member Compare pricing

Need assistance?

Talk to our Australian team on +61 3 9492 2871 between 8:30 am and 5:30 pm AEDT/AEST, Monday to Friday. Or send us a message any time.