Call Centre Outsourcers in India (BPOs)

In the early stages of call centre outsourcing overseas from Australia, call centre outsourcers in India were the primary destination for most Australian businesses. 

Of course, there is now lots of competition from the Philippines, South Africa, New Zealand, and more recently, Fiji; however, India still offers a lot of benefits, both with call centre outsourcing and back-office outsourcing. 

Benefits of outsourcing call centre work to India:

For Australian Businesses considering outsourcing call centre work to India, there are a number of benefits, including: 

• Highly skilled labour, especially with technical support functions.
• Cost-effective - India is still a very cheap alternative, with costs typically around a third of what you would pay in Australia.
• 24/7 availability.
• Technology - India loves its technology, and many of the BPOs have the latest call centre technology, and their agents are well-versed in using and applying the latest tech. 
• A wide array of services - everything from the inbound call centre, live chat, outbound call centre, help desk and more. 

How to find a call centre outsourcer in India

Simply scroll through the list below and contact the call centre outsourcers in India directly if you'd like to learn more. 

Or, click on a Search Tag to find outsourcers that provide that service (you can filter by other countries).