South Africa BPOs, Call & Contact Centre Outsourcers
BPOs and Call Centre Outsourcers in South Africa offer an attractive destination for Australian companies with great value, a strong work ethic and a friendly disposition. And with large Australian companies like iiNet, ANZ, Youi, iSelect and Foxtel already paving the way, the opportunities for Australian businesses to take advantage of call centre outsourcers in South Africa is certainly on the rise!
Well supported by the South Africa Government, there are strong incentives for Australian-based companies to outsource some, or all, of their work to South Africa and with a highly educated workforce, strong focus on quality and compliance and some great synergies between the two countries (similar climate, British heritage, love of the same sports etc) it is certainly a viable alternative to other overseas destinations.
Whilst pricing is marginally higher than other options like the Philippines, the South African BPO workforce is known for being highly motivated with low attrition (due to high unemployment) with savings typically around 30-40% cheaper than running a similar operation in Australia.
There are now direct flights to South Africa making it easily accessible for Australians and there are multiple BPO regions including Johannesburg, Durban, Cape Town and Pretoria all flourishing.
Reach out to the call centre outsourcers below who have operations in South Africa directly or use our free service below if you'd like some free assistance.
Free Service to help you find the right Call Centre BPO in South Africa
We offer a free service to help connect you with South African contact centre outsourcers that are best matched to your business.
Our Call Centre Outsourcing Wizard will help you articulate your requirements (aligned with what outsourcers need to know) and based on your responses, we'll then connect you to suppliers who are best matched. Those suppliers will then provide you with a proposal and pricing enabling you to compare a range of proposals and save you time, money and stress!
The industry service is completely free to use, there are no hidden obligations and you are free to negotiate prices, terms etc directly with your chosen supplier.
Start the free Call Centre Outsourcing Wizard >
You can also call us on +61 3 9492 2871 or send us a message for a no-obligation discussion.
List of Call Centre Outsourcers & BPOs in South Africa:
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