The smart way to promote your business

Directory listing prices on the CX Industry Business Directory

For over 5 years, the CX Industry Business Directory has been providing a cost-effective way for businesses to promote their business and generate high-quality leads. 

Forget expensive Linkedin campaigns, Google Adwords and so on - in 2021, 93% of online experiences begin with a search engine. That means when customers are looking for a solution they are going straight to Google and typing in exactly what they are looking for. 

What appears in Google, and in what order, is known as Search Engine Optimisation (SEO) and it can be critical for business success as 75% of users never scroll past the first page!

So how do you get on the front page? It can literally take years of effort and thousands of dollars (and often a lot more) to gain the coveted top position or even just to appear on the front page of Google.

Sure, you can pay Google via sponsored ads to appear at the top of the page but how many people click on the sponsored Ads? And even if they do, it's expensive. Google Adword clicks for popular search terms in the Contact Centre, BPO and Technology industry can be over $217 AUD per click!

Thankfully there is a more cost-effective solution by listing your business on our CX Industry Business Directory with pricing starting at a low $47 AUD for an entire year.

Why being on this directory matters

How Google can help your call centre and customer service business be discovered Our CX Industry Business Directory already appears on Google in many of the leading organic positions for a number of call centre, customer support and customer experience related search terms that drives high-quality traffic (e.g. people actively looking for a solution) straight to our directory. 

But its not just Google traffic. Supported by the industry, we are linked to the CX Central website which is the most visited website in Australia for call centre, contact centre, Business Processing Outsourcers (BPO) and customer experience professionals.

The CX directory is heavily promoted across the site, their 30k social media followers and there is a link at the end of every article on the website to the directory ensuring even more high-quality traffic from your target market.   

The CX Industry Business Directory is open 24/7 every day of the week enabling customers to search in their own time and for as little as $47 AUD for a 12-month listing, its a low cost and low-risk investment in gaining more exposure and driving more leads to your business.

What's even better, there is no referral fees or commissions payable, and appearing in our CX Industry Business Directory can even help your own website increase in its SEO rankings (the power of backlinks if you want to research more). You just pay one low annual fee and that's it! 

Learn more about us > 

Why keywords matter

What customers type into Google and what options are presented to them are based on Keywords.

In Australia, both our CX Central website and this directory dominate the keywords for contact centres, business process outsourcing, technology, recruitment, consultants and so on ensuring there is a consistent supply of high-quality traffic and potential customers to your business listing.

Here's an example:

*Source: Google Jan 2021

Get started on adding your business here

Why you should list your business:

High-quality leads 

Customers are browsing this directory specifically searching for solutions to help their business  

It's cost-effective

With prices starting from just $47 AUD for a full 12 months we’ve got a solution to suit every budget.

Boost your SEO

We include at least one valuable backlink in all paid listings that can help lift your SEO rankings for your own website.

Levels and pricing to suit every budget

The CX Industry Business Directory is designed to help people find the exact solution they need to grow or improve their business with prices starting at just $47 AUD per year. And with five different paid levels, there is a solution for every budget and marketing objective. 

No commissions, no costs per click - just a nice simple once-only payment and your business is set for the next 12 months.  Listings will appear in the directory in the following order of priority:

  1. Platinum 
  2. Plus
  3. Classic
  4. Starter
  5. Entry
  6. Free

Listings are also displayed in purchase order so the sooner you purchase, you'll always be ahead of your competitors! If you manage to obtain a top position in our directory - it's yours to keep as long as you keep renewing! 

Don't waste thousands of dollars on LinkedIn, Google Adwords, Facebook etc - our listings are only a fraction of the price you would pay in advertising elsewhere and even better, you know that everyone who is on our CX Industry Business Directory is specifically looking for a solution and in the market to purchase.  

Powerful new search tags

How search tags help customers find your business on the CX Industry Business Directory

To help customers find exactly what they are searching for, we've added powerful new search tags that can be attached to your listing.

This enables customers to quickly narrow the list of suppliers when searching for a specific product or service so in short, the more you have attached to your business, the more opportunities it will generate.

Learn more about our search tags and check the available tags by category > 

Cost-effective annual pricing to suit all budgets:

Free Level

No contact details - just your business name and a few words to describe your business. To drive leads directly to your business, upgrade to one of our paid listings starting from just $47 for a full 12 months. 
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Entry Level

Add your business to the directory and include your website or Social Media URL, receive one powerful search tag and a short description to tell prospective customers about your products or services.
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Starter Level

Make your listing stand out by adding a Company logo or picture and make it even easier for your business to be found with 2 powerful search tags along with a longer description to describe your business. 
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Classic Level


All the Starter level benefits plus add your phone number, 4 powerful search tags, more words to highlight your products and services and gain access to your analytics dashboard to track views and clicks.

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Gold Listing

All the benefits of the Classic level plus your very own page where you can describe your business in detail and add videos, photos, brochures and get 7 search tags to make sure your business gets noticed.
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Platinum Listing

The ultimate way to showcase your business with exclusive features such as contact us forms, analytics, 4 SEO backlinks and more plus 10 powerful search tags for maximum lead generation. 
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Still not sure which level is right?

Compare the benefits of each level in the table below.

Add your business now