CX Industry Business Directory
A list of industry suppliers to help improve customer management including contact centre outsourcers, consultants, call centre technology providers, virtual assistants and more.
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Featured Businesses
CX Skills
Learn MoreCX Skills is a local Australian company providing specialist Contact Centre, Customer Service, Sales and Customer Experience courses designed for frontline staff, emerging and existing leaders.
From the team behind CX Central (Australia's #1 website for contact centre & CX professionals), we teach everything from customer service courses for the frontline through to advanced Customer Contact Centre Management, CX Management, Customer Journey Mapping and more!
Phone: +61 39008 7299
Website: https://cxskills.com.au/
Tags: Sales Training Customer Service Training Conflict Resolution Training Resilience Training Workforce Optimisation Training High-Performance Teams Training Contact centre training specialists Online Training Options Customer Experience Management Training Team Leader training Contact Centre Management Training
Training Providers / CX Skills
livepro
Learn MoreSince 2001, livepro has partnered with leading and award-winning organisations to enhance customer service, reduce operating costs, foster employee engagement and improve compliance.
Today, our team has helped organisations across different sectors and of all sizes, to provide their customers with the perfect answer whatever, whenever, wherever.
You don't need to be an IT specialist to implement and manage livepro. It's been built by customer service experts for customer service teams.
Address: Suite 1716, Level 17, 40 Mount Street North Sydney NSW 2060
Phone: (+61) 1300 548 356
Website: https://livepro.com/
Technology / Knowledge Management / livepro
EPOS
Learn MoreAt EPOS, we empower businesses around the world to better communicate and collaborate - anytime, anywhere and on any device.
We use the most advanced audio and collaboration technologies to create solutions that are powerful, reliable, and easy to use.
Providing the perfect balance of excellent audio and comfort.
Phone: 0400 701 213
Website: https://www.eposaudio.com/en/au
Tags: Noise Cancelling headsets Acoustic Shock Protection Local Australian Support Wireless Headsets USB Headset Call Centre Headsets
Technology / Office Phones & Headsets / EPOS
Testimonials
We first listed our business in the CX Industry Directory a couple of years ago and as a direct result, we've landed new business from SME's to large clients and even a few global companies so it's been a great investment for our business and we couldn't recommend Justin and the CX Industry Directory team highly enough!
