What’s new in the ACXPA Supplier Directory

Updated: September 2025

We’re always working to optimise the Supplier Directory — making it faster, easier and more valuable for buyers and suppliers. Here are the latest improvements:

Bigger milestone

New pricing & listing levels

Simplified options with clearer benefits at each stage — making it easier to choose and upgrade when ready.

Faster to the right supplier

Smarter search & refreshed categories

Cleaner filters, tighter matching and updated tags mean fewer clicks to build a shortlist. Built for mobile.

Stronger first impressions

Redesigned listing pages

New layouts highlight proof points like client logos, certifications and media above the fold to lift enquiries.

Previous highlights
  • 2024: Category refreshes; breadcrumb navigation; search UX improvements.
  • 2023: New CX Automation & AI section; layout polish; improved claim-listing flow.
  • 2022: Rebrand to ACXPA as the official Supplier Directory of the Australian Customer Experience Professionals Association.
  • 2020–2021: Mobile performance, dashboards and reliability improvements.