New Zealand call centre outsourcers and BPOs
Call Centre outsourcers in New Zealand (aka BPOs or customer support outsourcing) offer an attractive destination for Australian companies looking for a cheaper solution than running a contact centre in Australia.
Despite a population of just over 5 million, there are plenty of call centre outsourcers in New Zealand in locations ranging from Auckland, Wellington and Christchurch as well as smaller cities including Dunedin and Palmerston North also employing thousands of call centre workers.
Benefits of using call centre outsourcers in New Zealand
New Zealand is an attractive destination for Australian businesses due to a few primary reasons:
- Costs are typically 20%-30% cheaper than running the same operations in Australia.
- Culturally, our Kiwi neighbours are very similar enabling a good rapport in a sales and service setting.
- It's close by - you can arrive in New Zealand in 3 hours from Melbourne
So, if you'd like to find the right New Zealand BPO for your business, search through the list below.
If you'd like to learn more about call centre outsourcing in general, we've got a free guide that provides indicative costs, what's included, different commercial models and more. View the Australian Call Centre Outsourcing Guide >
List of Call Centre Outsourcers & BPOs in New Zealand:
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Automation & AI
B2B Lead Generation
B2C Lead Generation
Business Continuity (BCP)
Customer Engagement Solutions
Customer Service & Support
Remote Employee Capability
Social Media Customer Service
Virtual Reception/Phone Answering