How to claim your Business Directory listing

If your business is already appearing on the CX Industry Business Directory with a ‘Claim this listing’ button, this guide will tell you everything you need to know. If you don’t see your business appearing at all, don't worry, you can just add a new listing now >

3 key reasons why you should claim your listing:

It's Free

It costs absolutely nothing to get claim your business and add your logo, website URL and business information. 


Adding your business will get it seen by thousands of potential customers building your profile.   

Generate Leads

Customers searching on the directory are actively in buying mode so make the most of the opportunity! 

How to claim your listing:

Step 1

Find the listing you want to claim in the Business Directory and click the ‘Claim this listing for FREE!’ button

Step 2

Open a free account with us and our admin team will manually review your your details to ensure you are the rightful owner.

Step 3

Once approved you can then edit your listing to add your logo, URL and information to help customers find you! 

Frequently Asked Questions:

What’s the process of claiming my listing?

If you don't already have an account with us, simply navigate to the listing you want to claim in the Business Directory and click the ‘Claim this listing’ button.

Register a free account and our admin team will then manually review your claim to ensure you are the rightful owner. Once we've checked your claim you'll receive an email confirmation from us.

You are then free to create a new listing and add your company logo, add your URL, businesses details and more!

Please note: To protect your business, claims must be made from the same domain as your company e.g. john.smith@your

Claims made from email accounts like or will not be accepted as there is no way to validate the connection to your business. Any claims from accounts will be automatically rejected.

If you use a Social Media account to join, we will confirm you work for the organisation you are claiming so if it's not listed in your profile, we will be unable to validate your claim. 

Why is my business already listed in your directory?

As an industry service, we've tried to list every business to help customers find potential suppliers. Whilst we do our best, it's never 100% accurate as new businesses come and go all the time however even if your business isn't listed, it's quick and easy to add a new listing

Is it really free to claim a listing?

Yes! It's completely free to open an account and claim your listing and receive a 12-month Starter listing valued at $97 AUD. Once the 12 months has expired, if you don't renew your listing will be downgraded to our Free Level where all contact details including your URL are removed.

If you'd like to keep your URL in your listing (so customers can easily connect to you), our paid options start from a low $47 AUD per calendar year. 

Can anyone claim a listing?

Whilst anyone has the right to claim a listing, all claims are manually assessed to ensure we only allocate a listing to the rightful supplier. In the event you don’t believe we’ve got it right please contact us.

Can I include contact details in my free listing?

You automatically receive our Starter Level for 12 months when you claim your listing (valued at $97) that includes your URL.  If you'd like to add your phone number, brochures, videos and so on you can learn more about all our  pricing and level options

Can I claim more than one listing?

Yes, as long as you are the rightful owner. Just repeat the claim listing process for each listing you would like to claim – each claim is manually assessed on its own merits.

What are the benefits of claiming my business?

We get hundreds of customers searching our directory every month looking for a specific solution. Instead of wasting money on Google Adwords and paying up to $90 per click, you can have your business listed in a directory where people are actively looking to connect to suppliers. And it's completely free so why wouldn't you!  

I’ve already got an account so what’s the process?

Log in first, then navigate to where you see your business listed and click on the ‘Claim this listing’ button. Fill in the "Please enter a reason to why we should agree to your claim?" section and click submit and your claim will be sent to our admin team for approval.