How to claim your Business Directory listing 

If your business is already appearing on the CX Industry Business Directory with an orange ‘Is this your business?’ button, this page will guide you on how to claim your free Starter Level Listing (valued at $147 AUD) for free. If you don’t see your business appearing at all, don't worry, just contact us and we can add it on for you.

3 key reasons why you should claim your listing:

It's Free

It costs absolutely nothing to get claim your business and add your logo, website URL and business information. 

It's fast!

You can add your business in the blink of an eye and start getting customers immediately looking at your business.   

Generate Leads

Customers searching on the directory are actively looking for solution providers so make the most of the opportunity.

How to claim your listing:

Step 1

Find the listing you want to claim in the Business Directory and click the orange ‘Is this your business?’ button

Step 2

You'll be prompted to open a free account with us so we can ensure you are the rightful owner or representative of the business.

Step 3

Once approved you can then immediately edit your listing to add your logo, URL and information to help customers find you! 


Frequently Asked Questions:

How do I find my business on the directory? 

It's easy! Just go to the home page and type your business name into the keyword field or just look in the category you think your business should be listed in. When you find it, just click on the orange button that says "Is this your business?".

I can't see my business listed so how do I claim it?

You can either just instantly purchase a new listing or contact us and we'll add your business to enable you to claim it and take advantage of the free Starter Level for 12 months promotion.

What are the benefits of claiming my business?

We get hundreds of customers searching our directory every month looking for a specific solution. Instead of wasting money on Google Adwords and paying up to $90 per click, you can have your business listed in a directory where people are actively looking to connect to suppliers. And it's completely free so why wouldn't you?

Is it really free to claim a listing?

Yes! It's completely free to open an account and claim your listing and receive a 12-month Starter listing valued at $147 AUD. Once the 12 months has expired, if you don't renew your listing, it will be downgraded to our Free Level where all contact details including your URL are removed.

If you'd like to keep you business listed beyond the free 12 month period our prices start from a low $77 AUD per calendar year (less than $7 per month).

What’s the process of claiming my listing?

If you don't already have an account with us, simply navigate to the listing you want to claim in the Business Directory and click the orange ‘Is this your business’ button. Register a free account and our admin team will then manually review your claim to ensure you are the rightful owner. Once we've reviewed your claim, you'll receive an email confirmation from us.

You can then edit your listing and add your company logo, add your URL, businesses details and more!

Please note: To protect your business, claims must be made from the same email domain as your company e.g. john.smith@your company.com

Claims made from email accounts like johh.smith@gmail.com.au or yourcompany@gmail.com will not be accepted as there is no way to validate the connection to your business. Any claims from @gmail.com accounts will be automatically rejected.

If you use a Social Media account to join, we will confirm you work for the organisation you are claiming so if it's not listed in your profile, we will be unable to validate your claim. 

Why is my business already listed in your directory?

As an industry service, we've tried to list every business to help customers find potential suppliers. Whilst we do our best, it's never 100% accurate as new businesses come and go all the time however even if your business isn't listed, it's quick and easy to add a new listing or contact us and we'll add yours on so you can claim the special offer immediately. 


Can anyone claim a listing?

Whilst anyone has the right to claim a listing, all claims are manually assessed to ensure we only allocate a listing to the rightful supplier. This, of course, is to ensure only business owners or representatives are able to advertise your business. In the event you don’t believe we’ve got our assessment right, please contact us.

Can I include my phone number details in my free listing?

Yes, but you'll need to upgrade to our Classic Level that enables you to include your phone number and get access to your analytics dashboard so you can track views and clicks. You also receive double the amount of search tags (total of 4) that will help generate even more leads. The Classic level is $297 per year but if you upgrade when you claim your listing, we'll deduct the $147 for the Starter Level off the price so you'll only pay $150 for a full 12 months. Classic Level listings also appear above the Starter Level meaning your business will get noticed earlier. 

Can I add more information in my listing like my phone number, brochures etc?

Absolutely! Just check out the options to upgrade your listing. The good news is we'll credit the $147 for the Starter Level towards any upgraded listings. 


Can I claim more than one listing?

It's common to have a business listed in more than one category. If this applies to you, yes, you can claim them all as long as you are the rightful owner. Just repeat the claim listing process for each listing you would like to claim – each claim is manually assessed on its own merits.       

I’ve already got an account so what’s the process?

Log in first, then navigate to where you see your business listed and click on the orange ‘Is this your business?’ button. Fill in the "Please add comments to support your claim?" section and click submit. Your claim will be sent to our admin team for approval and we'll let you know as soon as it's approved.