The ACXPA Supplier Directory is provided by the Australian Customer Experience Professionals Association (ACXPA), helping all Australian businesses to deliver improved customer experiences.
Just like Call Design, we've got hundreds of suppliers that can assist you across a number of different categories, subcategories and search tags making it easy for you to find suppliers that can assist you.
Learn more about similar service providers to Call Design below, along with information about Philippines below.
Thousands of Australian businesses are now taking advantage of outsourcing their back-office functions to Philippines BPOs for good reason.
Massive cost savings!
While there has been mixed success with moving front-office functions like call centres to the Philippines, back-office functions are tailor-made for offshoring.
Offshoring back-office functions to the Philippines enables you to tap into skilled labour at a fraction of the costs of doing the same function in Australia, with savings of at least 50%.
Back-office functions that are easily outsourced to the Philippines include:
Like call centre outsourcing, there are lots of benefits in outsourcing your back-office functions to the Philippines, including:
Our free Outsourcing to the Philippines guide (no email required) provides more general information about outsourcing benefits and expert tips.
Like front-office outsourcing such as call centres, choosing the right back-office outsourcer in the Philippines for your business can be challenging.
Factors you might want to consider in choosing the right Philippines BPO for your business include:
There are also local nuances to consider in the Philippines with different regions like Makati, Ortigas, BGC, Eastwood and more in Manila to different cities and islands, including Cebu, Antipolo, Bacolod, Davao and Baguio, all offering different pros and cons.
Also, a word of caution: most of the larger back-office outsourcers aren't interested in low volumes of work.
So, if you require sporadic work or low volumes, learn more about using Virtual Assistants in the Philippines.
You may also be interested in viewing back-office outsourcers in Australia or India, each with its pros and cons.
Reach out directly to the suppliers below or use the search tags to filter by function.
If you are seeking services in the Philippines, such as call centres, customer support, telemarketing, etc, search call centre suppliers in the Philippines
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