Direct Radio | Industry Services

The ACXPA Supplier Directory is provided by the Australian Customer Experience Professionals Association (ACXPA), helping all Australian businesses to deliver improved customer experiences.

Just like Direct Radio, we've got hundreds of suppliers that can assist you across a number of different categories, subcategories and search tags making it easy for you to find suppliers that can assist you.

Learn more about similar service providers to Direct Radio below, along with information about Audio Solutions below.

Learn more about ACXPA >



Customer Service Audio Solutions

Improve the on-hold and in-store experience for your customers

Whether customers are ringing your call centre or office for sales, service, support or walking around your store, it's important that you make the most of every opportunity to provide them with a good customer experience. 

No matter how good your call centre is, it's inevitable that, at some point, customers will end up on hold. 

So rather than forcing your customers to listen to boring elevator music, the suppliers listed in this category can provide professional customer service audio solutions, such as on-hold music and in-store messaging, to create engaging content for your customers.

Whether you want to make the wait time more enjoyable or deliver powerful marketing messages or informative content, you can have a customised solution using professional voice-over artists and powerful soundtracks to enhance your brand.

Learn more about the science behind call centre hold music >

Looking for Virtual Hold Solutions? 

Search Virtual Hold/Automatic callback Suppliers - the call centre technology that allows customers to hang up and hold their position in the queue.


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