Australian Customer Experience Professionals Association
(Industry Services - Industry Associations)

ACXPA helps Australian businesses deliver efficient and effective customer experiences via voice, digital and in-person channels by empowering their employees with the skills, industry insights and professional support networks they need to succeed.

Designed and supported by local experts passionate about our industry, ACXPA is building a passionate community with a leading online platform combined with local, in-person events.

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ACXPA Member

Key Features of Australian Customer Experience Professionals Association

Exclusive Indsustry Insights to help organisations improve their customer experience.

Expert training, workshops, site tour and networking events.

Memberships available for individuals, businesses and vendors.


Connect With Australian Customer Experience Professionals Association

Connect with Australian Customer Experience Professionals Association below or, to speak to someone directly, refer to the contact details further down the page.

Website: https://acxpa.com.au/

Phone: 03 9492 ... Click to reveal phone number!

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About Australian Customer Experience Professionals Association

ACXPA is here to provide a fresh alternative for contact centre, customer service, digital service and customer experience professionals in Australia.

The Australian Customer Experience Professionals Association provides genuine value for members including:

  • Exclusive industry insights from Mystery Shopping and benchmarking services, including the Australian Call Centre Rankings reports. 
  • Live roundtables with CX and Contact Centre Leaders to share learnings and experiences.
  • The ACXPA Member Bites Video Library of expert presentations to learn best practice methodologies, thought leadership and more delivered by local and global experts - all without the sales pitches. 
  • Articles, tips and guides written by experts to educate, not sell.
  • Practical tools and resources that help our members excel in their roles include industry calculators, journey map templates, job descriptions, and more. 
  • Private Groups to ask questions, create topics, benchmark data and more.
  • A powerful Members Directory to help you grow your professional network where you can search, connect and engage with our members directly on the ACXPA platform. 
  • Lots more! 

Visit our website to learn more!


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Website Links

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