Directory Listing: NEC

Name: NEC
Address: Level 9, 720 Bourke Street, Docklands, Melbourne VIC 3008
Telephone: 13 16 32

NEC

Primary Address: Level 9, 720 Bourke Street, Docklands, Melbourne VIC 3008

Phone Number: 13 16 32

Website: https://www.nec.com.au/

Tags: CCaaS (Contact Centre as a Service) Cloud Based Call Centre Software Multi-channel capability Omnichannel On-premise Remote/Home Agent Capability Call Centre Dashboards Outbound Dialler Skills Based Routing

Technology / Call Centre Technology / NEC

With so many customer touch points, the typical contact centre has evolved into a rich multi-channel environment that handles email, live web chat, social media and video. Getting it right – and keeping your customers happy – is crucial to the ongoing success of your business.

NEC has been at the forefront of ICT solutions in Australia since 1969. We provide a comprehensive range of voice and multi-channel contact centre solutions to suit our SMB, enterprise and government customers.

Whether your preference is to keep on your premises, hosted or fully Cloud-based - NEC can support your business. We can provide a fully managed service across any of our contact centre solutions so you can leave the heavy lifting to us.

From out-of-the-box to fully customised solutions, from one seat to thousands of seats across many sites, NEC has delivered contact centre management solutions to more than 800 Australian businesses, servicing more than 25,000 contact centre seats.

Primary Office Address: Level 9, 720 Bourke Street, Docklands, Melbourne VIC 3008

Office Address 2: Level 10, 30 Flinders Street, Adelaide SA 5000

Office Address 3: Suite B, Level 12, 348 Edward Street, Brisbane QLD 4000

Office Address 4: 25 Scherger Drive, Canberra Airport, Canberra ACT 2609

Office Address 4: Level 10, 141 Walker Street, North Sydney NSW 2060

Office Address 6: Level 2, 503 Murray Street, Perth WA 6000

Our Contact Centre Solutions

Empower your teams to move faster and work smarter - find out more about Cloud Contact Centres

Download NEC's cloud contact centre whitepapers here

Name: Jim Chryssikos

Job Title: National Solutions Manager

Email Address: jim.chryssikos@nec.com.au