TREC Australia
(Call Centre Outsourcing - Philippines)

TREC Australia understands that no two businesses operate in precisely the same way and through a flexible approach, we are able to take our base model and adapt and modify to suit your specific requirements. 

We offer a range of inbound services including customer service, technical support, live chat, sales and retention as well as back office services including data entry, billing and reminders, ticketing, market research and lots more. 

TREC Australia Business Logo
ACXPA Member

Key Features of TREC Australia

Flexible

Low Cost

No Lock in Contracts


TREC Australia Specialises in:

Learn more about the various services/functions/solutions, etc, provided by TREC Australia and other suppliers by clicking on the search tags below (will open in a new window).

Customer Service & Support Debt Collection Telephone Surveys Technical Support Overflow Calls After Hours & 24/7 Live Chat


Connect With TREC Australia

Connect with TREC Australia below or, to speak to someone directly, refer to the contact details further down the page.

Website: https://www.trecaustralia.com.au

Phone: 0431 105... Click to reveal phone number!

LinkedIn

About TREC Australia

TREC Australia is part of the TREC Corporation group of companies.

We leverage the solid experience of senior management and staff and a 20-year track record of success in delivering world-class value-based solutions to a broad range of companies.

TREC Australia is based in Sydney, started by senior managers who have spent most of their careers "on the client side". Based on our experience as clients we understand that your customers are at the core of what you do.

We have the expertise to manage customer relationships across a wide range of industries and we support all communication methods including phone, email and online.

We pride ourselves on our ability to provide rapid, responsive and agile solutions, whether for a short campaign or ongoing service needs.

TREC Australia operates a technically advanced call centre in Manila, Philippines.

We specialise in delivering high-quality and cost-effective call centre and BPO solutions, enabling our clients to increase their level of customer service and satisfaction, without sacrificing quality for lower cost.

Our Inbound Services Include:

  • Customer service
  • Customer technical support
  • Live chat
  • Order processing
  • Product support
  • Email management
  • Customer retention
  • Sales conversion

Our Back Office Services include: 

  • Data entry
  • Database build
  • Web Data collection
  • Transcription
  • Monitoring Queues
  • Credits, Returns and Refunds
  • Billing and Reminders
  • Ticket Boarding
  • Market Research/Survey

We are also able to handle outbound calls/campaigns as needed. 


Talk to a Sales Specialist From TREC Australia

If you'd like to speak to someone directly from TREC Australia, please reach out to their nominated contact below:

If you'd like someone from TREC Australia to contact you, leave your details below and one of their team will contact you directly.


Learn More about TREC Australia

If you'd like to continue researching more about TREC Australia, please refer to the information below.

Website Links

Just click on a link below to go directly to the TREC Australia website.