New Zealand call centre outsourcers and BPOs
Call Centre outsourcers in New Zealand (aka BPOs or customer support outsourcing) offer an attractive destination for Australian companies looking for a cheaper solution than running a contact centre in Australia.
Despite a population of just over 5 million, there are plenty of call centre outsourcers in New Zealand in locations ranging from Auckland, Wellington and Christchurch as well as smaller cities including Dunedin and Palmerston North also employing thousands of call centre workers.
Benefits of using call centre outsourcers in New Zealand
New Zealand is an attractive destination for Australian businesses due to a few primary reasons:
- Costs are typically 20%-30% cheaper than running the same operations in Australia.
- Culturally, our Kiwi neighbours are very similar enabling a good rapport in a sales and service setting.
- It's close by - you can arrive in New Zealand in 3 hours from Melbourne
So if you'd like to find the right New Zealand BPO for your business, search through the list below or contact us and we'll recommend the best solution for your business based on your requirements for free!
If you'd like to learn more about call centre outsourcing in general, we've also got a heap of free guides that you will find on our downloads page on CX Central.
List of Call Centre Outsourcers & BPOs in New Zealand:
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At Home Agents
Customer Care Solutions
Lead Generation Specialist
Credit Management / Debt Collectors
Customer Engagement Solutions
Fundraising & Charity Solutions
Telephone Surveys & outbound calls
Specialist Sales Solutions
24/7 & After Hours Solutions
Customer Automation Experts
Live Chat Agents
Business Continuity Solutions
Virtual Reception & Message Taking