Customer Management technology suppliers

Transform your business using Customer Management Technology

Whilst traditionally customer management technology consisted primarily of call centre management systems, there is now a vast range of tools and technology to help improve your customer experience and deliver maximum efficiencies for your business. 

What is Customer Management Technology?

It's a very broad category with new technology constantly emerging that promises to help improve your customer experience whilst at the same time, deliver a better customer experience. These can include:

  • Artificial Intelligence (AI) solutions like chatbots that can automate enquiries 
  • Digital Customer Service channels 
  • A range of natural language options to help manage customer enquiries 
  • Customer Relationship Management systems (CRM) to store and manage customer conversations through to the entire customer lifecycle. 
  • Ticketing systems to manage enquiries and complaints. 

Simply browse through all vendors below or click on a search tag to find suppliers of a particular technology.