The ACXPA Supplier Directory is provided by the Australian Customer Experience Professionals Association (ACXPA), helping all Australian businesses to deliver improved customer experiences.
Just like Verint, we've got hundreds of suppliers that can assist you across a number of different categories, subcategories and search tags making it easy for you to find suppliers that can assist you.
Learn more about similar service providers to Verint below, along with information about Customer Insights below.
More than ever, businesses focus on gaining customer insights to help them improve customer satisfaction, loyalty and advocacy, which ultimately leads to more profit.
Why? There is a plethora of overwhelming evidence from Customer Experience (CX) Statistics that links high customer engagement to customers who will spend more and stay with your business longer:
Popular methods to capture the voice of the customer and gain a range of customer insights include:
Regardless of which method you use, ensuring your customer experience strategy has robust customer insights is a surefire way of getting all your key business metrics trending in the right direction.
For best practice tips, insights and thought leadership with customer experience, check out the Australian Customer Experience Professionals Association website which has a range of CX resources, including:
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