SMS Marketing is a powerful new way of reaching out to your audience in a quick, personalised way and is very effective in Australia.
Consider these statistics:
SMS marketing (aka short message service marketing) uses text messaging to communicate promotional material and messages to either prospective or existing customers.
It is a digital marketing channel, similar to email marketing, that gives organisations the ability to directly message customers to their mobile device.
As nearly 90% of Australians have a mobile phone, you can essentially reach more people at any time of the day and the majority (94%) will read the message.
Like all marketing, it depends! It's important to be clear on your marketing objectives as if done incorrectly, you can run the risk of turning customers off your brand.
SMS Marketing tends to work best if the message is time-sensitive, e.g. exclusive offers with expiration dates, last-minute information about appointment or event changes etc.
Most SMS Marketing campaigns are conducted using a Bulk SMS Marketing Platform and you can either purchase/lease one yourself or the SMS marketing lists suppliers will typically also offer to conduct/manage the campaign for you.
We would always suggest speaking to your legal team or referring to the Australian Communication and Media Authority (ACMA) website, the Privacy Act (1988), Spam Act (2003) and the Spam Regulations 2021 for the latest information.
As a guide:
There are some exemptions to telemarking laws, namely government organisations, charities or agencies but as usual, do your own research.
To purchase an SMS Marketing list, reach out to the suppliers below who can help with SMS marketing lists, compliance & regulations etc, to ensure your SMS marketing campaign is a success.