13 | 1300 | 1800 | 0800 Numbers for Call Centres
Dynamic Call Tracking via Client Report Portal
Smartcom is a trusted provider of business-critical cloud contact centre and telco services. We adopt a simple, yet effective means of doing business; in that we focus on sustained competitive advantage for our clients in the delivery of quality, yet cost-effective business applications.
Moreover, our services are reliable, flexible, and scalable; and incorporate flexible price models to better manage the ebbs and flows of day-to-day management of contact centres.
Smart Numbers | 13 | 1300 | 1800 & 0800 Numbers
Track Every Call down to the Suburb with Dynamic & Static Call Tracking via the Customer Portal
Tailor Made for Call Centre | Digital Marketing | Australia-Wide & NZ
Connect with smartcom Australia below or, to speak to someone directly, refer to the contact details further down the page.
Website: https://www.smartcombusiness.com
Phone: 1300 196... Click to reveal phone number!
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Make your call centre hum, with SmartTrak 1300 numbers.
In addition to our standard 1300 Numbers and 1800 Numbers, SmartTrak 1300 Numbers delivers a new dimension in tracking the response to marketing campaigns across both traditional and digital channels, such as; Television, Radio, Print, Direct Mail, Email, Google Search, Google Ads, Bing, Facebook, and Linkedin.
Above all, SmartTrak 1300 Numbers enables businesses to measure the performance of marketing expenditure across your marketing mix with both Static & Dynamic Call Tracking
Static Call Tracking
Improve and iterate your marketing efforts. Capture vital statistics of phone calls to assess marketing channel performance.
Dynamic Call Tracking
Incorporating a clever mix of software & telecommunications, Dynamic Call Tracking extends management’s insight into marketing and BAU activities beyond merely clicks and online conversions.
Core Functions
1) Caller ID
2) Call Data and Time
3) Call Duration
4) Call Disposition (Answered, Not Answered Etc.)
5) Calls by Endpoint (i.e. Store Location)
6) Pre-Answer Ring Time
7) Location (Call Network)
8) Google Analytics Integration
9) EDM Call Tracking
10) AdWords Integration
11) Website Page Details
12) Crystal Clear VoIP
13) Device Details (Mobile or Desktop)
14) Experiments and Variations (Optimizely)
15) Location (IP)
16) API Accessible Data
17) Call Recording
18) IP Address
19) Dynamic Change Management & Reporting Portal
Australian Support
With our DNA s firmly based in Australia, Smartcom is attuned to the local marketplace, and likewise, our Australian based support services incorporate rigorous ticketing & processes.
cloud, collaboration & telco services for smarter business.
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