smartcom Australia
(Industry Services - Business Telecommunication)

13 | 1300 | 1800 | 0800 Numbers for Call Centres

Dynamic Call Tracking via Client Report Portal

Smartcom is a trusted provider of business-critical cloud contact centre and telco services. We adopt a simple, yet effective means of doing business; in that we focus on sustained competitive advantage for our clients in the delivery of quality, yet cost-effective business applications.

Moreover, our services are reliable, flexible, and scalable; and incorporate flexible price models to better manage the ebbs and flows of day-to-day management of contact centres.

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ACXPA Member

Key Features of smartcom Australia

Smart Numbers | 13 | 1300 | 1800 & 0800 Numbers

Track Every Call down to the Suburb with Dynamic & Static Call Tracking via the Customer Portal

Tailor Made for Call Centre | Digital Marketing | Australia-Wide & NZ


smartcom Australia Specialises in:

Learn more about the various services/functions/solutions, etc, provided by smartcom Australia and other suppliers by clicking on the search tags below (will open in a new window).

Business Internet 1300 Numbers 1800 Numbers SMS Suppliers SIP Trunks


Connect With smartcom Australia

Connect with smartcom Australia below or, to speak to someone directly, refer to the contact details further down the page.

Website: https://www.smartcombusiness.com

Phone: 1300 196... Click to reveal phone number!

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About smartcom Australia

Gain a Competitive Edge with Smartcom.

Make your call centre hum, with SmartTrak 1300 numbers. 

In addition to our standard 1300 Numbers and 1800 Numbers, SmartTrak 1300 Numbers delivers a new dimension in tracking the response to marketing campaigns across both traditional and digital channels, such as; Television, Radio, Print, Direct Mail, Email, Google Search, Google Ads, Bing, Facebook, and Linkedin.

Above all, SmartTrak 1300 Numbers enables businesses to measure the performance of marketing expenditure across your marketing mix with both Static & Dynamic Call Tracking 

Static Call Tracking

Improve and iterate your marketing efforts. Capture vital statistics of phone calls to assess marketing channel performance.

Dynamic Call Tracking

Incorporating a clever mix of software & telecommunications, Dynamic Call Tracking extends management’s insight into marketing and BAU activities beyond merely clicks and online conversions.

Core Functions

1) Caller ID

2) Call Data and Time

3) Call Duration

4) Call Disposition (Answered, Not Answered Etc.)

5) Calls by Endpoint (i.e. Store Location)

6) Pre-Answer Ring Time

7) Location (Call Network)

8) Google Analytics Integration

9) EDM Call Tracking

10) AdWords Integration

11) Website Page Details

12) Crystal Clear VoIP

13) Device Details (Mobile or Desktop)

14) Experiments and Variations (Optimizely)

15) Location (IP)

16) API Accessible Data

17) Call Recording

18) IP Address

19) Dynamic Change Management & Reporting Portal

Australian Support

With our DNA s firmly based in Australia, Smartcom is attuned to the local marketplace, and likewise, our Australian based support services incorporate rigorous ticketing & processes.

cloud, collaboration & telco services for smarter business.


Talk to a Sales Specialist From smartcom Australia

If you'd like to speak to someone directly from smartcom Australia, please reach out to their nominated contact below:

Leigh Smart

General Manager

leigh@smartcombusiness.com

04230563... Click to reveal phone number!

If you'd like someone from smartcom Australia to contact you, leave your details below and one of their team will contact you directly.


Learn More about smartcom Australia

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