2B Connected | Call Centre Outsourcing

The ACXPA Supplier Directory is provided by the Australian Customer Experience Professionals Association (ACXPA), helping all Australian businesses to deliver improved customer experiences.

Just like 2B Connected, we've got hundreds of suppliers that can assist you across a number of different categories, subcategories and search tags making it easy for you to find suppliers that can assist you.

Learn more about similar service providers to 2B Connected below, along with information about New Zealand below.

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New Zealand Call Centre Outsourcers and BPOs

Call Centre outsourcers in New Zealand (aka BPOs or customer support outsourcing) offer an attractive destination for Australian companies looking for a cheaper solution than running a contact centre in Australia.

Despite a population of just over 5.2 million, there are plenty of call centre outsourcers in New Zealand, located in locations ranging from Auckland, Wellington, and Christchurch to smaller cities such as Dunedin and Palmerston North, which employ thousands of call centre workers.

Benefits of Using Call Centre Outsourcers in New Zealand

New Zealand is an attractive call centre outsourcing destination for Australian businesses due to a few primary reasons:

  • Costs are typically 20% -30 % cheaper than operating the same operations in Australia.
  • Culturally, our Kiwi neighbours are very similar, enabling a good rapport in sales and service settings.
  • It's close by - you can arrive in New Zealand in three hours from Melbourne (same as flying to Perth).

So, if you'd like to find the right New Zealand BPO for your business, search through the list below.

If you'd like to learn more about call centre outsourcing in general, we have a free guide that provides indicative costs, what's included, different commercial models and more.

View the free Australian Call Centre Outsourcing Guide >


Search Call Centre Outsourcers & BPOs in New Zealand by Function:

Search the list of New Zealand call centre companies below, or click on a Search Tag below to only show New Zealand Call Centre Outsourcers and BPOs that provide a particular solution.  

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