Moving your call centre operations offshore to New Zealand will undoubtedly result in cost savings for Australian businesses.
And even though it's close by and has a culture similar to Australia's, it's not without risk.
One way to mitigate the risk is to engage a New Zealand contact centre outsourcer/BPO with either a local office, local management, or a local contact centre operation in Australia.
Partnering with a Call Centre Outsourcer/BPO in New Zealand that has an Australian office can provide numerous benefits, including:
Ultimately, the best outsourcing partnerships are built on relationships, so having a local office can add to the overall strength of your partnership.
If you'd like free and independent assistance in determining the right suppliers for your business, try our free Call Centre Outsourcing Wizard.
It can help you articulate your requirements and provide you with a recommended shortlist of suppliers.
Search New Zealand BPOs with an Australian Office
Search suppliers below or use the filters to display suppliers in other locations or outsourcing functions.