DSG - Customer Experience Group | Call Centre Outsourcing

The ACXPA Supplier Directory is provided by the Australian Customer Experience Professionals Association (ACXPA), helping all Australian businesses to deliver improved customer experiences.

Just like DSG - Customer Experience Group, we've got hundreds of suppliers that can assist you across a number of different categories, subcategories and search tags making it easy for you to find suppliers that can assist you.

Learn more about similar service providers to DSG - Customer Experience Group below, along with information about South Africa below.

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Contact Centre Outsourcers in South Africa (BPOs)

BPOs and Call Centre Outsourcers in South Africa offer an attractive destination for Australian companies with great value, a strong work ethic and a friendly disposition.

And with large Australian companies like iiNet, ANZ, Youi, iSelect and Foxtel already paving the way, the opportunities for Australian businesses to take advantage of call centre outsourcers in South Africa is certainly on the rise!

Why Australian Companies are using Call Centres in South Africa

Well supported by the South African government, there are strong incentives for Australian-based companies to outsource some or all of their work to South Africa.

With a highly educated workforce, strong focus on quality and compliance, and some great synergies between the two countries (similar climate, British heritage, love of the same sports, etc.), it is certainly a viable alternative to other overseas destinations. 

Whilst pricing is marginally higher than other options like the Philippines, the South African BPO workforce is known for being highly motivated with low attrition (due to high unemployment), with savings typically around 30-40% cheaper than running a similar operation in Australia.

There are now direct flights to South Africa, making it easily accessible for Australians, and multiple BPO regions, including Johannesburg, Durban, Cape Town and Pretoria, are all flourishing.  

Reach out to the call centre outsourcers below who have operations in South Africa directly or use our free service below if you'd like some free assistance.

Free Service to help you find the right Call Centre BPO in South Africa

We offer a free service to help connect you with South African contact centre outsourcers that are best matched to your business. 

Our Call Centre Outsourcing Wizard will help you articulate your requirements (aligned with what outsourcers need to know) and based on your responses, we'll then connect you to suppliers who are best matched.

Those suppliers will then provide you with a proposal and pricing enabling you to compare a range of proposals and save you time, money and a lot of frustration.

The industry service is completely free to use. There are no hidden obligations, and you are free to negotiate prices, terms, etc., directly with your chosen supplier. 


Try the free Call Centre Outsourcing Wizard >


You can also call us on +61 3 9492 2871 or send us a message for a no-obligation discussion. 

List of Call Centre Outsourcers & BPOs in South Africa:

Search below for call centre BPOs in South Africa or click on a Search Tag to only show outsoucers providing that service (you can also filter by other countries)

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