Running assessment centres as part of your recruitment process for call centre, contact centre, customer service and sales roles can be an effective method to identify the stand out candidates.
An assessment is essentially a method that enables a recruitment company to assess s group of candidates at a time, rather than one on one interviews. Whilst each recruitment agency will have its own version, most assessment centres will consist of a series of exercises that enable the assessors to view potential candidates in a variety of scenarios.
Running effective assessment centres definitely requires some specific skills along with having sufficient facilities to host them effectively. The recruitment agencies below offer assessment centres as part of the recruitment process.