Call Design
(Technology
- Workforce Optimisation)
Call Design is a global provider of workforce optimisation solutions and training.
Our consultants are highly experienced with a wealth of experience and knowledge in contact centres and back office.
We also have a highly skilled development team that specialises in building custom interfaces between different platforms such as workforce management and payroll.
Key Features of Call Design
We are the Workforce Optimisation Specialists! Talk to us about WFM in front and back office.
Traditional Real Time Management is outdated, it's time to look at schedule automation!
Struggling to answer all your calls, talk to us about our AI agents.
Connect With Call Design
Connect with Call Design below or, to speak to someone directly, refer to the contact details further down the page.
Website: https://calldesign.com.au
Phone: 1300 397... Click to reveal phone number!
Facebook LinkedInAbout Call Design
Call Design is a company that provides workforce optimisation solutions primarily to contact centres but also across the wider enterprise.
We offer a range of services and software solutions that help our clients improve efficiency, reduce costs, and enhance the overall customer experience.
Our products and services include workforce management software for both contact centre and back office operations, AI for real-time management of schedules, AI voice agents, IVR and outbound dialler solutions, and training and consulting services.
We offer cloud-based solutions that can be accessed from anywhere and on-premise solutions for clients who prefer to keep their data in-house.
Founded in 1999, Call Design has offices in Australia, the Philippines, Spain and the United States.
We have worked with various clients across many industries, including healthcare, financial services, telecommunications, utilities and government agencies.
We aim to help our clients deliver the best possible service to their customers while also keeping their employees happy.
Talk to a Sales Specialist From Call Design
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Learn More about Call Design
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Website Links
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Call Design Locations
Primary Office Address: South Tower Level 8
Office Address 2: 1-5 Railway Street
Office Address 3: Chatswood
Office Address 4: NSW 2067
