Call Design
Technology › Workforce Optimisation
Why Choose Us
Here's what sets Call Design apart:
We are the Workforce Optimisation Specialists! Talk to us about WFM in front and back office.
Traditional Real Time Management is outdated, it's time to look at schedule automation!
Struggling to answer all your calls, talk to us about our AI agents.
Get in Touch
Find our contact details below, or scroll down to speak with someone directly.
Website: https://calldesign.com.au
Phone: 👁 Click to reveal
Facebook LinkedInAbout Us
Call Design is a company that provides workforce optimisation solutions primarily to contact centres but also across the wider enterprise.
We offer a range of services and software solutions that help our clients improve efficiency, reduce costs, and enhance the overall customer experience.
Our products and services include workforce management software for both contact centre and back office operations, AI for real-time management of schedules, AI voice agents, IVR and outbound dialler solutions, and training and consulting services.
We offer cloud-based solutions that can be accessed from anywhere and on-premise solutions for clients who prefer to keep their data in-house.
Founded in 1999, Call Design has offices in Australia, the Philippines, Spain and the United States.
We have worked with various clients across many industries, including healthcare, financial services, telecommunications, utilities and government agencies.
We aim to help our clients deliver the best possible service to their customers while also keeping their employees happy.
Talk to a Sales Specialist
Prefer to speak with someone directly? Reach out to our nominated contact below:
Request a Callback
Interested in what Call Design has to offer? Leave your details and their team will be in touch.
Learn More
More resources to help you learn about what Call Design has to offer.
Website Links
Click any link below to go directly to our website.
Our Downloads
Click on a file below to instantly download!
Our Locations
Primary Office Address: South Tower Level 8
Office Address 2: 1-5 Railway Street
Office Address 3: Chatswood
Office Address 4: NSW 2067
