CX Skills is a local Australian company providing specialist Contact Centre, Customer Service, Sales and Customer Experience courses designed for frontline staff, emerging and existing leaders.
From the team behind CX Central (Australia's #1 website for contact centre & CX professionals), we teach everything from customer service courses for the frontline through to advanced Customer Contact Centre Management, CX Management, Customer Journey Mapping and more!
Australian Owned and operated
Specialist in contact centre, customer service & CX courses
Online, public and private courses available
Tags: Sales Training Customer Service Training Conflict Resolution Training Resilience Training Workforce Optimisation Training High-Performance Teams Training Contact centre training specialists Online Training Options Customer Experience Management Training Team Leader training Contact Centre Management Training
Training Providers / CX Skills
We only specialise in Customer Experience and Contact Centres – in fact, we live and breathe it!
CX Skills is part of CX Central, Australia's number one resource for contact centre and customer experience professionals.
All our courses have been designed to deliver results based on decades of experience in Customer Experience (CX), Customer Service and Contact Centres across both the public and private sectors.
Whilst we offer a range of courses from half-day short courses through to advanced high-performance workshops, you will experience our guiding principles in every course you attend:
So whether you are just starting your CX or contact centre journey, or you are looking to take your skills to the next level, we look forward to helping you and your team with your journey.
Visit our website to learn more about our upcoming public courses or learn more about our private course options including online training options.
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