Customer Driven is a leading customer experience management consultancy and services business with the reputation of delivering exceptional customer and business improvement outcomes through our team of experienced managers, business practitioners and specialists.
We provide a range of consulting and managed services including cx consulting, workforce management optimisation, knowledge management, training and OD, outsource partner procurement, technology selection and optimisation.
Primary Address: 10 Cremorne Street, Cremorne VIC, Australia
Phone Number: 1300 724 524
Tags: Call Centre Health Checks Customer Experience Experts Cost Optimisation Customer Journey Mapping Increase Employee Engagement Outsourcing Specialists Call Centre Technology Workforce Management Contact Centre Optimisation
Consultants / Customer Driven Solutions Pty Ltd
We assist organisations by designing and creating great customer experiences, improving your customer operations, developing your team’s capability, and providing ongoing expertise.
Our purpose at CD is to create customer experience heroes - that is, using our expertise, industry knowledge and practical experience to help people like you be champions in your organisations.
Established in 2014 by Louis Dupé and Peter Trowbridge, Customer Driven has worked with some of Australia’s leading organisations, specialising in the following 4 areas:
Our purpose is to create customer experience heroes
Industry Knowledge across contact centres CX, WFM, KM, Training, OD, Consulting and Managed Services
Our team are made up of practitioners - real experience across organisations globally
Primary Office Address: 10 Cremorne Street, Cremorne VIC, Australia
Office Address 2: 6c Breene Place, Morningside QLD, Australia
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