CPM Australia
(Call Centre Outsourcing
- Australia)
CPM Australia is a local solution with unrivalled global experience.
We grow brands, people & sales.
Whether it’s about communication with customers, or generating new opportunities, we offer a full range of inbound & outbound sales & service solutions.
More than just a contact centre, our combined field sales and marketing experience provides us with unique expertise, unlike any other provider locally.
Key Features of CPM Australia
Australian based contact centre with global knowledge and expertise.
More than just a contact centre - sales, service & support solutions.
Over 25 years experience working with leading national and global brands.
Connect With CPM Australia
Connect with CPM Australia below or, to speak to someone directly, refer to the contact details further down the page.
Website: https://www.cpm-aus.com.au/
Phone: 03 9211 ... Click to reveal phone number!
Facebook Twitter LinkedIn YouTubeAbout CPM Australia
Our people are experts in engaging conversations.
CPM is an Australian-based customer contact centre – and proud of it. We are part of CPM International, which offers our clients exceptional global knowledge and expertise.
We differ from our competitors because we provide a full suite of customer service, sales and marketing services while applying global learnings and local knowledge.
Every day our experienced staff have conversations with thousands of Australians, helping to activate brands through a range of in-bound and outbound sales and service solutions.
The quality and training of our people, coupled with best in class technology and quality control programs, ensure that customer interactions are of the highest standard. Which is what our clients expect.
CPM Contact Centre services include:
- Sales – Customer acquisition, cross sell, retention, lead generation, intervention & win-back
- Service – Customer service and care lines, product recall & data breach notification
- Support – Analytics, data entry, QA, fulfilment, receivables management, social media management & mystery shopping
Our specialty focuses on:
- Omnichannel approach
- Integrated solutions
- Flexible & scalable support
CPM is more than just a contact centre, we have a clear and compelling purpose… to win customers and sell products for our clients. We do this by applying our unique Insight to create Influence and drive Sales.
CPM Australia operates under a group structure, with brands including CPM and Retail Safari.
Covering both B2B and B2C, CPM provides field, contact centre, talent acquisition and training solutions.
Retail Safari provides retail marketing services, including merchandising, assisted selling, retail activation, mystery shopping, local area marketing and creative solutions.
Talk to a Sales Specialist From CPM Australia
If you'd like to speak to someone directly from CPM Australia, please reach out to their nominated contact below:
Jessica Ferlazzo
New Business Manager
jessica.ferlazzo@cpm-aus.com.au
03 9211 ... Click to reveal phone number!
If you'd like someone from CPM Australia to contact you, leave your details below and one of their team will contact you directly.
Learn More about CPM Australia
If you'd like to continue researching more about CPM Australia, please refer to the information below.
Website Links
Just click on a link below to go directly to the CPM Australia website.
CPM Australia Locations
Primary Office Address: Head Office & Contact Centre – Level 2, Suites 3039-3040, 2 Capital City Boulevard, Wantirna South VIC 3152
Office Address 2: Melbourne Client Service - Level 2, 7 Electric Street, Cremorne, VIC 3121
Office Address 3: Sydney Client Service - Ground Floor, 1-7 Wellington Street, Chippendale, NSW 2008
