Directory of contact centre agencies
Contact centre recruitment agencies specialise in call centre and contact centre recruitment services including permanent placements, temporary staff, casual workforce, one-off projects, on-site management and more.
What type of roles do contact centre recruitment agencies focus on?
Typically the contact centre recruitment agency will specialise in the recruitment of call centre agents for sales, service, social media, telemarketing, inbound, outbound roles and more. In addition to base level roles, the contact centre recruitment agencies will also source the following roles; contact centre team leaders, workforce management optimisation, contact centre managers, quality & compliance, contact centre technology specialists, business analysts, contact centre reporting roles and more.
What type of additional services do contact centre recruitment agencies provide?
Many contact centre recruitment agencies today provide a range of different recruitment services including assessment centres, emotional intelligence testing, police checks, psychometric testing, aptitude testing, role plays and simulations, reference checking and more.
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