Premier Contact Point helps you deliver the ultimate customer experience
When you provide your customer service team with easy to use, intuitive technology that displays all the information they need instantly in one-screen, they can focus on helping your customers, not scrabbling with technology.
Happy, more productive agents achieve significantly better results.
Our class-leading, cloud-based, omnichannel customer contact solution also provides real-time control for team leaders.
Your customers expect to receive great service: our highly intuitive solution ensures you can.
We can set up and train your teams to operate from any location, including home, in just 24 hours.
High availability and Australian based live support to ensure you are always operational.
Connect with Premier Contact Point below or, to speak to someone directly, refer to the contact details further down the page.
Website: premiercontactpoint.com
Phone: (+61) 13... Click to reveal phone number!
LinkedIn YouTubeHow Premier Contact Point helps your customer service teams deliver outstanding service
The ultimate customer experience occurs when customer resolution and satisfaction is achieved effortlessly.Here’s how we help make that happen:
How Premier Contact Point ensures your managers can manage effectively
Contact Centre managers have instant control over all the critical functions they need to monitor and manage operations in real-time. Here’s how:Our implementation process is planned and executed to minimise disruption to your operations.
"Four years on and we see some 20% plus of our direct to consumer business coming from our Contact Centre operation with the Premier Contact Point software and support critical in achieving and growing that base.
Premier Contact Point are proactive in staging regular updates and meetings to ensure we have, or at the very least are aware of, any new developments that come on stream.
They are equally reactive in providing prompt and efficient action to any requests made of them and their support team, who I could not speak more highly of. I look forward to our partnership continuing into the future.“
- Geoff Hamence, Contact Centre Ops Manager, Tahbilk Winery
If you'd like to speak to someone directly from Premier Contact Point, please reach out to their nominated contact below:
Steve Fitzgerald
National Sales Manager
sales@premiercontactpoint.com.au
1300 85 ... Click to reveal phone number!
If you'd like someone from Premier Contact Point to contact you, leave your details below and one of their team will contact you directly.
If you'd like to continue researching more about Premier Contact Point, please refer to the information below.
Just click on a link below to go directly to the Premier Contact Point website.
Primary Office Address: Level 11/501 Swanston Street, Melbourne VIC 3000
Office Address 2: Level 26/44 Market Street, Sydney NSW 2000
Office Address 3: Level 19, 10 Eagle Street Brisbane QLD 4000