MaxContact Australia
Technology › Call Centre Technology
Why Choose Us
Here's what sets MaxContact Australia apart:
Australian based support available via phone, email and online ticketing portal.
One license price covers all features and channels! No confusing bills!
Extremely flexible system with a low/no code user interface.
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Get in Touch
Find our contact details below, or scroll down to speak with someone directly.
Website: maxcontactaustralia.com.au
Phone: 👁 Click to reveal
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MaxContact. Call Centre Software To Evolve Your Communications.
Packed full of features, it is worth booking a quick demo to see how MaxContact is assisting result-driven call centres, to connect and engage members, donors, and customers, by providing an easy to use, automated, streamlined experience.
Key features include:
• Predictive, Preview, Progressive dialling
• Omnichannel (SMS, email, web chat, voice, WhatsApp, and Facebook Messenger)
• Blended agents
• Skills-based routing
• Drag & drop graphical IVR including virtual queue
• Text To Speech
• Unlimited, real-time dashboards and wallboards with target-driven KPI alerts
• Full reporting suite
• 100% call recording
• PCI-Level 1 payment solutions
• Full QA and coaching and monitoring system
• Scripting
• Granular permissions
• Industry-leading Answer Machine Detection
• Data management tools
Professional, honest, reliable and committed to supporting our business requirements in the most effective way. MaxContact provide an exceptional product support team, with fast turnaround times. I highly recommend MaxContact. - Vanessa Gilbert, Thomas Direct
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