MaxContact Australia
(Technology
- Call Centre Technology)
MaxContact is a feature-rich, flexible contact centre solution.
Whether it’s outbound, inbound, blended, omni, or a mix of them all, you can manage multiple interaction channels via an easy-to-use management portal – all converged in one solution.
Trusted by brands across Australia and New Zealand, MaxContact allows you to deliver an exceptional customer experience whilst providing an intuitive interface to keep your employees productive and engaged.
Supported by our local Queensland team, you'll be sure that we'll have your back every step of the way.
Key Features of MaxContact Australia
Australian based support available via phone, email and online ticketing portal.
One license price covers all features and channels! No confusing bills!
Extremely flexible system with a low/no code user interface.
Connect With MaxContact Australia
Connect with MaxContact Australia below or, to speak to someone directly, refer to the contact details further down the page.
Website: maxcontactaustralia.com.au
Phone: 1300 570... Click to reveal phone number!
Facebook Twitter LinkedInAbout MaxContact Australia
MaxContact. Call Centre Software To Evolve Your Communications.
Packed full of features, it is worth booking a quick demo to see how MaxContact is assisting result-driven call centres, to connect and engage members, donors, and customers, by providing an easy to use, automated, streamlined experience.
Key features include:
• Predictive, Preview, Progressive dialling
• Omnichannel (SMS, email, web chat, voice, WhatsApp, and Facebook Messenger)
• Blended agents
• Skills-based routing
• Drag & drop graphical IVR including virtual queue
• Text To Speech
• Unlimited, real-time dashboards and wallboards with target-driven KPI alerts
• Full reporting suite
• 100% call recording
• PCI-Level 1 payment solutions
• Full QA and coaching and monitoring system
• Scripting
• Granular permissions
• Industry-leading Answer Machine Detection
• Data management tools
Professional, honest, reliable and committed to supporting our business requirements in the most effective way. MaxContact provide an exceptional product support team, with fast turnaround times. I highly recommend MaxContact. - Vanessa Gilbert, Thomas Direct
Talk to a Sales Specialist From MaxContact Australia
If you'd like to speak to someone directly from MaxContact Australia, please reach out to their nominated contact below:
Daniel Harding
Director
daniel.harding@maxcontactaustralia.com.au
07 5329 ... Click to reveal phone number!
If you'd like someone from MaxContact Australia to contact you, leave your details below and one of their team will contact you directly.
Learn More about MaxContact Australia
If you'd like to continue researching more about MaxContact Australia, please refer to the information below.
Website Links
Just click on a link below to go directly to the MaxContact Australia website.
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