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World-class training right here in Australia!

There's a popular saying "staying in your lane" and that's exactly what CX Skills does. We only specialise in courses that teach customer service, contact centre and customer experience related skills because it's what we do best. 

All our trainers have come from the industry and learnt and honed their skills over decades. Combined with a passion for helping others and our industry, it's why you'll see hundreds of customer testimonials from students who have completed our courses. With all our CX Skills courses, you'll know exactly who is conducting your training in advance.

From employees new to the industry to seasoned veterans, we have a range of courses that are designed to teach the basic fundamentals through to advanced techniques. 

Whether your employees work in an office, on the counter, in a call centre, warehouse etc we have courses available that are designed to have an immediate impact.

You can find a list of all our courses on our website, including:

If you can't find one of our existing courses to suit your needs, please contact us and we can customise a course/program for you! 

Talk to a sales specialist immediately

If you'd like to speak to someone directly from CX Skills, please reach out to their nominated contact below:

Course Enquiries

+61 03 9... Show phone number

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