Packed full of features, it is worth booking a quick demo to see how MaxContact is assisting result-driven call centres, to connect and engage members, donors, and customers, by providing an easy to use, automated, streamlined experience.

Key features include:

• Predictive, Preview, Progressive dialling

• Omnichannel (SMS, email, web chat, voice, WhatsApp, and Facebook Messenger)

• Blended agents

• Skills-based routing

• Drag & drop graphical IVR including virtual queue 

• Text To Speech

• Unlimited, real-time dashboards and wallboards with target-driven KPI alerts

• Full reporting suite

• 100% call recording

• PCI-Level 1 payment solutions

• Full QA and coaching and monitoring system

• Scripting

• Granular permissions

• Industry-leading Answer Machine Detection

• Data management tools

Professional, honest, reliable and committed to supporting our business requirements in the most effective way. MaxContact provide an exceptional product support team, with fast turnaround times. I highly recommend MaxContact.

                                                                                                                                            Vanessa Gilbert

                                                                                                                                             Thomas Direct

Talk to a sales specialist immediately

If you'd like to speak to someone directly from MaxContact Australia, please reach out to their nominated contact below:

Daniel Harding



07532947... Show phone number

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